Delivery FAQ
New Zealand
Standard (4-8 Days) - FREE
Express (2-4 Days) - $5 NZD
Australia
Auspost Standard (3-5 Days) - FREE
Auspost Express (1-2 Days) - $5 AUD
Go to our Australia website
United States
Standard (4-8 Days) - FREE
Express (2-4 Days) - $5 USD
Go to our US website
United Kingdom
Canada
Standard (4-8 Days) - FREE
Express (2-4 Days) - $5 CAD
Go to our Canada website
Europe
DHL Express (2-4 Days) - FREE
Go to our EU website
Japan, Singapore, Hong Kong
Express (2-4 Days) - FREE
Go to our Worldwide website.
Rest of the world
Express (2-4 Days) - FREE
Go to our Worldwide website.
We ship to most countries around the world. If you can't find your country at checkout please contact us.
Other FAQ
Free Returns & Exchanges
We want you to love your Tesalate towel. If you don't, return it or exchange it for free even if you have used it. No questions asked. We'll even pay for return shipping.
We stand behind our product and know you'll love it.
Simply contact us and we will send you a return label.
Customs & Import Fees
We will pay for all customs and taxes worldwide.
Do orders come with tracking?
Yes, all orders come with full tracking. You will get an email with your tracking information.
Do you deliver to PO Boxes?
We can deliver to PO Boxes to most countries including New Zealand, Australia, the United States, Canada, and the UK, but only using the Standard shipping option. We cannot deliver using Express delivery.
Have a different question?
Our customer service team is available 24 hours a day.
- Facebook Messenger - instant reply
- Email - reply within 2 hours